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Feb
15
Solar Interference Spring 2017
Posted by Bas Vogel on 15 February 2017 02:24 PM

Dear customer,

By the end of February and the beginning of March 2017 your service might experience brief outages due to solar interference. This is a normal occurrence that happens twice (during Spring and Fall) a year and unfortunately cannot be avoided. The reason for the interference is because of the sun and the satellite align in the field of view of the receiving antenna and the sun's radiation overwhelm the satellite signals. The sun interference will affect your service briefly every day for a period of a few days. Please see the tables below for expected disruption time.


Satellite name: YAMAL 402 Satellite Position: 54.94 °E
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
03/01/2017 08:14:44 03/01/2017 08:17:13 03/01/2017 08:15:58 03/01/2017 09:14:44 UTC+1 03/01/2017 09:17:13 UTC+1 03/01/2017 09:15:58 UTC+1 02m29s
03/02/2017 08:14:40 03/02/2017 08:16:53 03/02/2017 08:15:46 03/02/2017 09:14:40 UTC+1 03/02/2017 09:16:53 UTC+1 03/02/2017 09:15:46 UTC+1 02m13s

 

Satellite name: ARABSAT-5C Satellite Position: 20.05 °E
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
02/28/2017 10:45:32 02/28/2017 10:48:08 02/28/2017 10:46:50 02/28/2017 11:45:32 UTC+1 02/28/2017 11:48:08 UTC+1 02/28/2017 11:46:50 UTC+1 02m35s
03/01/2017 10:45:01 03/01/2017 10:48:15 03/01/2017 10:46:38 03/01/2017 11:45:01 UTC+1 03/01/2017 11:48:15 UTC+1 03/01/2017 11:46:38 UTC+1 03m13s

 

Satellite name: NSS-7 Satellite Position: 20.02 °W (340.0 °E)
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
02/28/2017 13:40:52 02/28/2017 13:44:11 02/28/2017 13:42:32 02/28/2017 14:40:52 UTC+1 02/28/2017 14:44:11 UTC+1 02/28/2017 14:42:32 UTC+1 03m18s
03/01/2017 13:40:23 03/01/2017 13:44:17 03/01/2017 13:42:20 03/01/2017 14:40:23 UTC+1 03/01/2017 14:44:17 UTC+1 03/01/2017 14:42:20 UTC+1 03m54s
03/02/2017 13:41:39 03/02/2017 13:42:37 03/02/2017 13:42:08 03/02/2017 14:41:39 UTC+1 03/02/2017 14:42:37 UTC+1 03/02/2017 14:42:08 UTC+1 00m57s

Satellite name: EXPRESS-AM6 Satellite Position: 52.99 °E
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
02/28/2017 08:22:59 02/28/2017 08:25:53 02/28/2017 08:24:26 02/28/2017 09:22:59 UTC+1 02/28/2017 09:25:53 UTC+1 02/28/2017 09:24:26 UTC+1 02m53s
03/01/2017 08:21:45 03/01/2017 08:26:43 03/01/2017 08:24:14 03/01/2017 09:21:45 UTC+1 03/01/2017 09:26:43 UTC+1 03/01/2017 09:24:14 UTC+1 04m57s
03/02/2017 08:21:40 03/02/2017 08:26:24 03/02/2017 08:24:02 03/02/2017 09:21:40 UTC+1 03/02/2017 09:26:24 UTC+1 03/02/2017 09:24:02 UTC+1 04m43s
03/03/2017 08:23:15 03/03/2017 08:24:25 03/03/2017 08:23:50 03/03/2017 09:23:15 UTC+1 03/03/2017 09:24:25 UTC+1 03/03/2017 09:23:50 UTC+1 01m09s
 

 

Satellite name: INTELSAT 34 (IS-34) Satellite Position: 55.49 °W (304.5 °E)
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
03/01/2017 16:11:37 03/01/2017 16:14:57 03/01/2017 16:13:17 03/01/2017 17:11:37 UTC+1 03/01/2017 17:14:57 UTC+1 03/01/2017 17:13:17 UTC+1 03m19s
03/02/2017 16:11:29 03/02/2017 16:14:40 03/02/2017 16:13:05 03/02/2017 17:11:29 UTC+1 03/02/2017 17:14:40 UTC+1 03/02/2017 17:13:05 UTC+1 03m11s
 

Satellite name: EXPRESS-AM8 Satellite Position: 14.02 °W (346.0 °E)
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
02/28/2017 13:15:23 02/28/2017 13:17:21 02/28/2017 13:16:22 02/28/2017 14:15:23 UTC+1 02/28/2017 14:17:21 UTC+1 02/28/2017 14:16:22 UTC+1 01m58s
03/01/2017 13:14:52 03/01/2017 13:17:29 03/01/2017 13:16:10 03/01/2017 14:14:52 UTC+1 03/01/2017 14:17:29 UTC+1 03/01/2017 14:16:10 UTC+1 02m37s
 

 

Satellite name: INTELSAT 21 (IS-21) Satellite Position: 58.02 °W (302.0 °E)
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
03/01/2017 16:22:17 03/01/2017 16:25:14 03/01/2017 16:23:45 03/01/2017 17:22:17 UTC+1 03/01/2017 17:25:14 UTC+1 03/01/2017 17:23:45 UTC+1 02m56s
03/02/2017 16:22:03 03/02/2017 16:25:03 03/02/2017 16:23:33 03/02/2017 17:22:03 UTC+1 03/02/2017 17:25:03 UTC+1 03/02/2017 17:23:33 UTC+1 02m59s

 

Satellite name: EUTELSAT 70B Satellite Position: 70.54 °E
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
03/01/2017 07:09:32 03/01/2017 07:11:52 03/01/2017 07:10:42 03/01/2017 08:09:32 UTC+1 03/01/2017 08:11:52 UTC+1 03/01/2017 08:10:42 UTC+1 02m19s
03/02/2017 07:08:42 03/02/2017 07:12:18 03/02/2017 07:10:30 03/02/2017 08:08:42 UTC+1 03/02/2017 08:12:18 UTC+1 03/02/2017 08:10:30 UTC+1 03m35s
03/03/2017 07:09:39 03/03/2017 07:10:56 03/03/2017 07:10:18 03/03/2017 08:09:39 UTC+1 03/03/2017 08:10:56 UTC+1 03/03/2017 08:10:18 UTC+1 01m16s
 
Satellite name: TELSTAR 12V Satellite Position: 15.01 °W (345.0 °E)
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
02/28/2017 13:19:44 02/28/2017 13:21:40 02/28/2017 13:20:42 02/28/2017 14:19:44 UTC+1 02/28/2017 14:21:40 UTC+1 02/28/2017 14:20:42 UTC+1 01m56s
03/01/2017 13:19:11 03/01/2017 13:21:49 03/01/2017 13:20:30 03/01/2017 14:19:11 UTC+1 03/01/2017 14:21:49 UTC+1 03/01/2017 14:20:30 UTC+1 02m38s
  
Satellite name: SES-6 Satellite Position: 40.51 °W (319.5 °E)
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
02/28/2017 15:09:53 02/28/2017 15:11:15 02/28/2017 15:10:34 02/28/2017 16:09:53 UTC+1 02/28/2017 16:11:15 UTC+1 02/28/2017 16:10:34 UTC+1 01m21s
03/01/2017 15:08:35 03/01/2017 15:12:10 03/01/2017 15:10:23 03/01/2017 16:08:35 UTC+1 03/01/2017 16:12:10 UTC+1 03/01/2017 16:10:23 UTC+1 03m35s
03/02/2017 15:09:01 03/02/2017 15:11:20 03/02/2017 15:10:10 03/02/2017 16:09:01 UTC+1 03/02/2017 16:11:20 UTC+1 03/02/2017 16:10:10 UTC+1 02m18s
 

Satellite name: GALAXY 13 (HORIZONS-1) Satellite Position: 127.0 °W (233.0 °E)
Start Interference
UTC
mm/dd/yyyy hh:mm:ss		 End Interference
UTC
mm/dd/yyyy hh:mm:ss		 Peak Interference
UTC
mm/dd/yyyy hh:mm:ss		 Start Interference
Local Time
mm/dd/yyyy hh:mm:ss		 End Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Peak Interference
Local Time
mm/dd/yyyy hh:mm:ss		 Duration
Time
hh:mm
03/11/2017 20:18:23 03/11/2017 20:21:50 03/11/2017 20:20:06 03/11/2017 21:18:23 UTC+1 03/11/2017 21:21:50 UTC+1 03/11/2017 21:20:06 UTC+1 03m27s
03/12/2017 20:18:32 03/12/2017 20:21:08 03/12/2017 20:19:50 03/12/2017 21:18:32 UTC+1 03/12/2017 21:21:08 UTC+1 03/12/2017 21:19:50 UTC+1 02m36s

 


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Mar
27
Email server migration
Posted by Bas Vogel on 27 March 2015 02:53 PM

Dear custumer,

During the night of Friday the 27th and Saturday the 28th of March, we will be conducting a migration of our email servers. This maintenace will start from Friday 18:00 GMT and will last to approx Saturday 11:00 GMT. During this period there is a very small time-frame in which emails to noc@castornetworks.com may bounce. You can however still reach the NOC by manually creating a ticket or by calling us on +31 (0) 88 646 0120.

We apologize for any inconvenience, if you have any questions please do not hesitate to contact us.

Best regards,

NOC Castor Networks
T: +31 (0) 88 6460120
E: noc@castornetworks.com 
W: www.castornetworks.com

 

 


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Oct
27
Planned Maintenance Notification 09/11/2014
Posted by Bas Vogel on 27 October 2014 07:14 PM

Dear Valued Customer,

 

This notice is to inform you that our TIER 1 Internet Backbone Provider has scheduled a maintenance window which will affect your network connection to the internet.

 Category: Planned Maintenance

Affected Service: IPT-NL-CASTOR/ 11

Site City: Amsterdam

Scheduled Start: 09/11/2014 00:01:00 CE(S)T

Scheduled End: 09/11/2014 08:00:00 CE(S)T

Details: KPN will upgrade the software-version (JUNOS) of the Juniper routers.

Expected outage duration:  30 minutes

 

We do apologize for the inconvenience caused.

Best regards, 

Bas

Castor NOC
Network Operation Center

CASTOR NETWORKS B.V.
T: +31 (0) 88 646 0120
F: +31 (0) 88 646 0109
E: noc@castornetworks.com

W: http://castornetworks.com

W: http://support.castornetworks.com


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Nov
6
Castor Support Center Online!
Posted by Bas Vogel on 06 November 2013 10:56 AM

As of now, our new Support Center is online! It is now possible to contact Support or Sales by submitting a ticket. After submitting a ticket you will be able to follow the status of the ticket by logging in with the account that you will receive from us.

It is also possible to start a live chat session with our Sales or Support department by clicking the `Live Support` button here or on our main website.

 

 


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