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Feb
27
Solar Interference Fall 2018
Posted by Bas Vogel on 27 February 2018 02:02 PM

During the next couple of weeks your service might experience brief outages due to solar interference. This is a normal occurrence that happens twice (during Spring and Fall) a year and unfortunately cannot be avoided. The reason for the interference is because the sun and the satellite align in the field of view of the receiving antenna and the sun's radiation overwhelm the satellite signals. The sun interference will affect your service briefly every day for a period of a few days.

 
 

Satellite name: EXPRESS-AM6 Satellite Position: 53.00 °E

Outage

Start

End

Date

gmt

gmt

10/11/2018

07:56:24

08:00:09

10/12/2018

07:55:47

08:00:12

10/13/2018

07:56:26

07:59:01

     

Satellite name: YAMAL 402 Satellite Position: 54.93 °E

Outage

Start

End

Date

gmt

gmt

10/11/2018

07:49:16

07:50:51

10/12/2018

07:48:26

07:51:06

     

Satellite name: ARABSAT-5C Satellite Position: 20.03 °E

Outage

Start

End

Date

gmt

gmt

10/12/2018

10:18:51

10:22:11

10/13/2018

10:18:58

10:21:38

     

Satellite name: EXPRESS-AM8 Satellite Position: 14.00 °W (346.0 °E)

Outage

Start

End

Date

gmt

gmt

10/12/2018

12:48:41

12:51:26

10/13/2018

12:49:23

12:50:08

     

Satellite name: TELSTAR 12V Satellite Position: 14.99 °W (345.0 °E)

Outage

Start

End

Date

gmt

gmt

10/12/2018

12:52:54

12:55:39

10/13/2018

12:53:42

12:54:17

     

Satellite name: INTELSAT 34 [PM] Satellite Position: 55.48 °W (304.5 °E)

Outage

Start

End

Date

gmt

gmt

10/12/2018

12:52:55

12:55:40

10/13/2018

12:53:42

12:54:17

     

Satellite name: INTELSAT 21 Satellite Position: 58.01 °W (302.0 °E)

Outage

Start

End

Date

gmt

gmt

10/10/2018

15:56:37

15:59:17

10/11/2018

15:55:42

15:59:37

10/12/2018

15:56:11

15:58:41

 

 

 

Satellite name: EUTELSAT 70B Satellite Position: 70.52 °E

Outage

Start

End

Date

gmt

gmt

10/11/2018

06:43:07

06:46:27

10/12/2018

06:43:04

06:46:04

     

Satellite name: SES-6 Satellite Position: 40.51 °W (319.5 °E)

Outage

Start

End

Date

gmt

gmt

10/11/2018

14:42:28

14:46:08

10/12/2018

14:42:16

14:45:56

     

Satellite name: EXPRESS-AM7 Satellite Position: 40.03 °E

Outage

Start

End

Date

gmt

gmt

10/11/2018

08:52:58

08:54:38

10/12/2018

08:51:47

08:55:22

10/13/2018

08:52:17

08:54:22

     

Satellite name: EUTELSAT 172B Satellite Position: 172.0 °E

Outage

Start

End

Date

gmt

gmt

10/02/2018

00:38:06

00:40:46

10/03/2018

00:38:26

00:39:51

     

Satellite name: Horizons-1 Satellite Position: 127.0 °W (233.0 °E)

Outage

Start

End

Date

gmt

gmt

10/01/2018

19:56:35

19:59:45

10/02/2018

19:56:20

19:59:20

     

Satellite name: INTELSAT 10 [PM] Satellite Position: 47.57 °E

Outage

Start

End

Date

gmt

gmt

10/11/2018

08:20:42

08:22:32

10/12/2018

08:19:47

08:23:02

10/13/2018

08:20:47

08:21:27

     

Satellite name: INTELSAT 10-02 Satellite Position: 0.982 °W (359.0 °E)

Outage

Start

End

Date

gmt

gmt

10/12/2018

11:51:24

11:54:49

10/13/2018

11:51:29

11:54:19

 

 

If you have any questions, please let us know.

Castor Networks NOC

T: +31 (88) 646 0120

E: noc@castornetworks.com

 

 

 

 

 

 

 

 

 

 

 

 


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Mar
27
Email server migration
Posted by Bas Vogel on 27 March 2015 02:53 PM

Dear custumer,

During the night of Friday the 27th and Saturday the 28th of March, we will be conducting a migration of our email servers. This maintenace will start from Friday 18:00 GMT and will last to approx Saturday 11:00 GMT. During this period there is a very small time-frame in which emails to noc@castornetworks.com may bounce. You can however still reach the NOC by manually creating a ticket or by calling us on +31 (0) 88 646 0120.

We apologize for any inconvenience, if you have any questions please do not hesitate to contact us.

Best regards,

NOC Castor Networks
T: +31 (0) 88 6460120
E: noc@castornetworks.com 
W: www.castornetworks.com

 

 


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Oct
27
Planned Maintenance Notification 09/11/2014
Posted by Bas Vogel on 27 October 2014 07:14 PM

Dear Valued Customer,

 

This notice is to inform you that our TIER 1 Internet Backbone Provider has scheduled a maintenance window which will affect your network connection to the internet.

 Category: Planned Maintenance

Affected Service: IPT-NL-CASTOR/ 11

Site City: Amsterdam

Scheduled Start: 09/11/2014 00:01:00 CE(S)T

Scheduled End: 09/11/2014 08:00:00 CE(S)T

Details: KPN will upgrade the software-version (JUNOS) of the Juniper routers.

Expected outage duration:  30 minutes

 

We do apologize for the inconvenience caused.

Best regards, 

Bas

Castor NOC
Network Operation Center

CASTOR NETWORKS B.V.
T: +31 (0) 88 646 0120
F: +31 (0) 88 646 0109
E: noc@castornetworks.com

W: http://castornetworks.com

W: http://support.castornetworks.com


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Nov
6
Castor Support Center Online!
Posted by Bas Vogel on 06 November 2013 10:56 AM

As of now, our new Support Center is online! It is now possible to contact Support or Sales by submitting a ticket. After submitting a ticket you will be able to follow the status of the ticket by logging in with the account that you will receive from us.

It is also possible to start a live chat session with our Sales or Support department by clicking the `Live Support` button here or on our main website.

 

 


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